omni by wave commerce

Conversion driven loyalty for Shopify

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"This app is absolutely fantastic!.. I highly recommend this app for any Shopify store looking to boost customer loyalty and drive sales."
- HERBS'OIL HAWAII

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featured clients

Loved by startups, SME's, and enterprises alike

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Dermacept logo
Herbsoil logo
HobbyX logo
JAAAM logo
Life Nutrition logo
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Ms Chu Soap and Beaut logo
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PAKA Wellness logo
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what is omni by wave commerce

Innovative Conversion Driven Loyalty for Shopify

Unlike other loyalty solutions, OMNI takes an innovative lifecycle management approach tying together points, rewards, gifts, offers and VIP benefits to drive lifecycle engagement and sales conversions for online-only and omnichannel businesses.

15%+
return customer growth
2x
CRM growth

"We had omnichannel operations set up in just 2 weeks and new sales are coming through because of the upgraded journey. Thanks OMNI team!"

Chris Leung, Co-founder, Tea Project
expert design loyalty solution

Create a high-performing conversion optimized loyalty program

1
Lifecycle rewards & benefits

Design over 50+ benefit and reward automations across customer lifecycle to boost engagement and sales

2
Automatic VIP discounts

No longer rely on discount codes only to offer VIP rewards; VIP discounts are automatically applied leaving room for more offers

3
Offer omnichannel customer experiences

Delight customers with a "VIP Anywhere" experience by integrating Shopify with other sales channels

4
Drive CLV and repeat customers

Offer customized and personalized rewards, such as birthday deals, and double points campaigns & more.

1
Customize to suit your business

Engage your loyal tribe of customers with a loyalty program that lives and breathes your brand

2
Data-backed, high performance UI

OMNI is created by a team with 10 years of experience creating the most high-performing loyalty and CX interfaces for online commerce

3
Chinese language interface!

With English, Traditional and Simplified Chinese available (and more languages upon request), your customers can enjoy a customer experience in a single language

4
Self service to create and edit rewards

Edit or change rewards, campaigns, and incentives at any time, and set point expiration dates

Provide a best-in-class loyalty account view for your customers like JAAAM

FOR SHOPIFY MERCHANTS WITH RETAIL STORES

Works with Shopify POS or other POS systems

Equip staff to sell better (and more!)

Provide better in-store customer support with easy access to customer info, loyalty status, and Shopify purchase/order history in a single view on Shopify POS

Drive online & offline channel awareness and usage
  • Track staff customer signups and sales
  • Initiate online store membership signups and registrations from offline store, events and popups
  • Encourage customers to engage with both online and offline sales channels
omni creates better marketing outcomes

Integrate with WhatsApp, and other leading apps

OMNI collects accurate and verified customer data unified from across all of your online and offline sales channels. Feed this data to you preferred marketing tools to create better personalization and targeted campaigns!

Klaviyo integration
Shopify Flow integration
WhatsApp integration via SleekFlow and Gorgias
Browse OMNI case studies

Book a demo with our team to learn more

Questions? Email us at:
omni@wavecommerce.hk