Shopify POS retail system

Shopify POS for Hong Kong

Bring your online and offline sales together with the Shopify POS (point of sale) system for Hong Kong. Create a seamless customer checkout experience anywhere - with just a mobile device!


Reliable, powerful, portable, efficient. Shopify POS is a must-have for Shopify merchants and retailers in Hong Kong with everything you need to smoothly run both retail and online stores for a unified, online merge offline (OMO) customer experience.

Read on for Shopify POS setup, fees, hardware, payments, and success stories.

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Shopify POS: Lightning-Fast Checkouts Anywhere & Unified Omnichannel Data

Say goodbye to disconnected systems. Shopify POS unifies your ecommerce site, retail stores, and pop-up shops - giving you the real-time data and actionable insights you need to sell seamlessly anywhere.

Sell Seamlessly Anywhere
Turn any mobile device into a POS for permanent retail stores or pop-ups. Easily offer flexible, frictionless OMO experiences like Buy Online, Pick Up In-Store (BOPIS).
Unify Your O2O Operations
Sync inventory, orders, and customer data in real time without costly integrations. Manage everything from a single dashboard to drastically reduce stockouts and overselling.
Drive Customer Loyalty
Give staff instant access to VIP statuses and purchase histories for highly personalized service. Use built-in cross-channel commission tracking to incentivize in-store teams to drive online sales.

Comprehensive Shopify POS implementation and support services

Upgrading your point of sale is more than just setting up a tablet. We provide end-to-end Shopify POS setup and support services designed to eliminate technical roadblocks, empower your retail team, and turn your omnichannel vision into a seamless reality. Our full-service scope includes:
Rigorous Shopify POS Setup & Configuration: We handle the heavy lifting before launch. Our team ensures your inventory, store locations, tax settings, and staff permissions are flawlessly configured from day one.
Custom Integration & App Strategy: We seamlessly connect Shopify POS with your core business tools, and deploy the best apps suited to your goals to build a highly scalable retail ecosystem.
Shopify POS On-Site Frontline Training: We don’t just install the system and walk away. Our experts visit your physical stores to provide hands-on training about Shopify POS.
Dedicated Local Technical Shopify POS Support: Backed by our Hong Kong-based team, we provide reliable, ongoing backend support and troubleshooting to keep your online and offline operations running flawlessly at all times.

Master Omnichannel Retail: Sell Seamlessly Anywhere with Shopify POS

Utilize the robust capabilities of Shopify POS to flawlessly integrate your online store with your brick-and-mortar locations, creating a smooth, consistent customer journey.

Sell anywhere your customers are & unify customer order data

Manage your e-commerce site, retail stores, and pop-ups from one unified platform. Shopify POS turns any mobile device into a powerful point of sale, syncing customer data and inventory in real time. Eliminate costly integrations and equip your frontline team with the actionable insights they need to close sales anywhere.
Omnichannel Fulfillment: Drive revenue with flexible shopping options like Buy Online, Pick Up In-Store (BOPIS) and Endless Aisle.
Unified Customer Service: Deliver a frictionless experience by easily processing cross-store returns and cross-channel exchanges.
Smart Grid UI: Speed up checkouts with a highly customizable, intuitive POS interface that adapts to your staff's specific workflows.
Maximized Efficiency: Pin best-sellers and active promotions to the home screen for lightning-fast taps during peak retail hours.

Secure compatible Shopify POS hardware in Hong Kong: Expert local setup & support

When operating physical stores in Hong Kong, reliable hardware is critical to your success. Although Shopify does not currently supply POS hardware directly through its Hong Kong website, Wave Commerce has solved this challenge for you. As your dedicated technology partner, we collaborate with reputable local suppliers to help retail brands easily source hardware fully compatible with the Shopify POS system.

If you are looking for compatible Shopify POS hardware for your offline stores, contact us today!

Add local Hong Kong payment options for Shopify POS

Shopify is renowned globally for its high-converting online checkouts, and Shopify POS brings that exact same frictionless speed to your physical stores. You can also offer payment solutions that seamlessly process Hong Kong’s most popular methods: PayMe, FPS, AlipayHK, WeChat Pay HK, Octopus, and major credit cards.

If you are ready to elevate your in-store operations, contact our expert team today to explore tailored Shopify POS payment flows, compatible hardware terminals, and add-ons designed specifically for the Hong Kong retail market.

Boost OMO customer loyalty with OMNI by Wave Commerce

As a longtime Shopify app developer, our team at Wave Commerce has created OMNI - a customer loyalty app designed to drives sales, that ontegrates seamlessly with Shopify POS. OMNI syncs customer profiles across online and offline channels to provide a delightful and seamless loyalty experience.
Create a branded loyalty program with points, VIP tiers, special offers - and level up beyond “points” with instant rewards/discounts and free gifts to drive sales
Best-in-class “welcome” and “birthday” offers including birthday discounts, free products or 2X/3X point earning applied only on birthday month
Integrate with key marketing tools such as Klaviyo and WhatsApp to drive customer engagement via targeted and personalized campaigns

"VIP Everywhere" experience with Shopify POS

Give in-store staff visibility into customers to improve customer support (VIP tier, purchase history, available offers and rewards) on Shopify POS.

Provide incentive to staff to sign up new loyalty users by binding the staff and the customer - and attributing all future online and offline sales from the customer to the bound staff. In-store staff can take ownership of customers and drive online sales, without fear of missing their sales attribution.

Top Shopify Experts: Shopify POS setup & technical support

Wave Commerce is a leading Hong Kong-based Shopify Partner with an extensive track record of deploying Shopify POS and crafting highly profitable omnichannel strategies. We empower retailers to seamlessly unify their online and offline operations through the robust Shopify POS system, delivering end-to-end services that include rigorous setup, deep system integrations, frontline staff training, and dedicated technical support.
15+ Years of E-commerce Excellence: Proven expertise in designing, architecting, and building top-tier Shopify and retail experiences.
Trusted by Industry Leaders: Proudly partnering with high-growth and enterprise brands, including Logitech HK, Chloe Chen, and Ms. Chu Soap & Beaut
Award-Winning Technical Team: A powerhouse of senior ecommerce strategists and developers dedicated to delivering outstanding, high-converting omnichannel projects.

Sell anywhere your customers are & unify customer order data

Run your online and offline business with the same POS - seamlessly connecting your online Shopify store, brick-and-mortar offline stores, and even pop-up shops. Sync customer profiles from every channel to gain accurate and actionable data.

Just turn any mobile device or tablet into a point-of-sale (POS) and get started selling!

Streamline your business & operations

Synchronize inventory, customer orders, operation flows like purchase orders and stock transfers, and more.

Gain better insights about your business in a single view to plan for growth with confidence - such as what products sell best and where, to when you’re busiest. Shopify POS offers unbeatable omnichannel insights for Hong Kong Shopify merchants!

Boost Online + Offline sales

No more expensive integration projects to deliver online + offline customer experiences. Unlock omnichannel sales potential with Shopify POS by enabling “buy online, pickup offline”, “endless aisle” and more so customers can shop how they want.
  • Customizable smart grid that adapts based on interactions
  • Pin popular items and on-sale goods at the front for effeciency
  • Facilitate multi-store returns and exchanges

Fast and easy checkouts

Shopify’s online storefront is optimized to boost conversions with fast and easy checkouts. If you’re looking to boost your in-store POS experience, speak with our team to better understand how the Shopify POS payment model works and the additional add-on options that are available for the Hong Kong market.

Contact us to learn more about Shopify POS for Hong Kong!

Boost OMO customer loyalty with OMNI by Wave Commerce

As a longtime Shopify app developer, our team at Wave Commerce has created OMNI - a customer loyalty app designed to drives sales. OMNI syncs customer profiles across online and offline channels to provide a delightful and seamless loyalty experience.
  • Create a branded loyalty program with points, VIP tiers, special offers - and level up beyond “points” with instant rewards/discounts and free gifts to drive sales
  • Best-in-class “welcome” and “birthday” offers including birthday discounts, free products or 2X/3X point earning applied only on birthday month
  • Integrate with key marketing tools such as Klaviyo and WhatsApp to drive customer engagement via targeted and personalized campaigns
Image of omnichannel customer data powered by OMNI and Shopify Plus

"VIP Everywhere" experience and staff incentives

Give in-store staff visibility into customers to improve customer support (VIP tier, purchase history, available offers and rewards) on Shopify POS.

Provide incentive to staff to sign up new loyalty users by binding the staff and the customer - and attributing all future online and offline sales from the customer to the bound staff. In-store staff can take ownership of customers and drive online sales, without fear of missing their sales attribution.

If want to know more about OMNI, request a demo here.

Get Shopify POS hardware for Hong Kong

While Shopify POS hardware is not directly available via Shopify's site in Hong Kong yet, Wave Commerce has partnered with respected POS providers locally that can help brands like yours obtain POS equipment compatible with Shopify POS.

If you're looking for Shopify POS compatible hardware for your offline store, then please contact us!

Make it almost too easy to buy from you with Shopify POS

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